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Privacy policy

Privacy Policy


Certain information will be collected about your device, interaction with the site and information necessary to process your purchase. Other additional information may be collected if you contact us for additional support. 

In the privacy policy any information that can identify an individual is referred to as personal information.


Device information:


  • version of web browser, IP address, time zone, cookie information, sites and products you view, how you interact with the site.
  • Purpose of collection: to load the site accurately to optimise our site.
  • Source of collection: automatic collection when the site is accessed 
  • Disclosure for business purpose : shared with Shopify



Order information:


  • personal information collected: name, billing address, shipping address, payment information, email address and telephone number.
  • Purpose of collection: to provide products to you to fulfil our contract, to process payment information, arrange shipping, provide you with invoices, confirmations and communicate with you.
  • Source of collection: collected from you.
  • Disclosure for business purpose: shared with Shopify. 


Customer Support information


  • purpose of collection: to provide customer support.
  • Source of collection: collected from you.




Sharing Personal Information


We share your personal information with service providers to fulfil our service and contracts with you. We do not sell your personal information.



Using Personal Information


We use your personal Information to provide our services to you.



Retention


When placing an order, we will retain your personal information for our records unless or until you ask us to erase this information.



Changes


 This privacy policy may be updated from time to time in order to reflect changes to our practices or for operational, legal or regulatory reasons.


Contact


For more information about our privacy practices, if you have any questions, please contact us by email at info@isabellepenningtonedmead.com 


Last updated: 24.02.23

 

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